My name is Janelle Freckleton and I am a 2023 graduate of the University of North Carolina at Pembroke with a degree in Exercise and Sport Science. I am a dedicated individual known for her unwavering determination, friendly demeanor, and exceptional teamwork skills. With a strong commitment to achieving goals, I tackle challenges head-on while maintaining a positive and approachable attitude. I thrive in collaborative environments, consistently fostering open communication and building strong relationships with colleagues. I have an ability to balance professionalism with a warm, personable nature. Whether leading or supporting, I always strive for excellence and encourage others to do the same. I am an experienced professional that has specialized in referral management and care coordination. With a comprehensive understanding of healthcare systems, I am able to navigate the referral process, ensuring clients receive timely access to necessary services. I have collaborated with healthcare providers, insurance companies, and clients to streamline care delivery, improve client outcomes, and minimize delays. My strong organizational skills and attention to detail enable me to manage complex cases effectively. Additionally, with a compassionate approach, I ensure that clients are well-supported throughout their care journey.